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alihusain3612
Error: "Entitlements have not been set for this Account."

I set up a live API. When I try to create a token, I get the error:

"Entitlements have not been set for this Account."

In "My API's", when I open that API, there is no button called "Entitlements" for my live API but I do see it for my sandbox API.

Why is the button not there? And how do I resolve this error?

Thanks.


rohitrajagopal3538
Re: Error: "Entitlements have not been set for this Account."

Husain,

We used to have Entitlements as an option in the My API page earlier but we no longer have it. For your sandbox applications, the entitlements are enabled automatically.

In Live, you will need TransArmor enabled on your merchant account to do token based transactions. Contact your merchant account representative for more details on how to enable this or call 1-855-799-0790.

Regards,

Payeezy Team


vanikaarora7040
Re: Error: "Entitlements have not been set for this Account."

I have a sandbox API. when i try to create a token it gives me this error :

Payeezy.callback(
{"status": 401,
"results": {
"type": "FDToken",
"status": "failed",
"Error": {"messages": [{"code": "401", "description":"Entitlements have not been set for this Account."}]}
}})

but as per your comments, for sandbox API entitlements are automatically activated.
How can i check status of entitlement and fix this issue?


rohitrajagopal3538
Re: Error: "Entitlements have not been set for this Account."

Hi Vanika,

Yes, entitlements are automatically enabled in the sandbox area. Please confirm if you are using the sandbox API url - https://api-cert.payeezy.com/v1.

If yes, I will follow up with you via email so that you can review your credentials.

Regards,

Payeezy team


vanikaarora7040
Re: Error: "Entitlements have not been set for this Account."

yes we are using the same URL. Please send me your email id so that I can provide you the other details related to my account if required.


rohitrajagopal3538
Re: Error: "Entitlements have not been set for this Account."

Vanika - I have emailed you. 


ironplanetengin...
Re: Error: "Entitlements have not been set for this Account."

We are trying to create toke and it returns with 401 Response Code.
URL referring to sandbox API is https://api-cert.payeezy.com/v1

Payeezy.callback(
{"status": 401,
"results": {
"type": "FDToken",
"status": "failed",
"Error": {"messages": [{"code": "401", "description":"Entitlements have not been set for this Account."}]}
}})

How can I fix this error?


rohitrajagopal3538
Re: Error: "Entitlements have not been set for this Account."

Use this URL as a starting point and troubleshoot. Replace the api key and api secret with your own.

https://api-cert.payeezy.com/v1/securitytokens?apikey=y6pWAJNyJyjGv66IsVuWnklkKUPFbb0a&js_security_key=js-6125e57ce5c46e10087a545b9e9d7354c23e1a1670d9e9c7&ta_token=NOIW&auth=true&callback=Payeezy.callback&type=FDToken&credit_card.type=visa&credit_card.cardholder_name=John%20Smith&credit_card.card_number=4788250000028291&credit_card.exp_date=1030&credit_card.cvv=123

Regards,

Payeezy team