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idealsoftware7308
Error when capturing with a tansarmor multi-pay token "The card for transarmor has expired"

I am suddenly getting this error when trying to capture with a token I get from PayEezy:

The card for transarmor has expired

What causes that? The same test card number I was using (we are in Sandbox mode) was working earlier this week.


rohitrajagopal3538
Re: Error when capturing with a tansarmor multi-pay token ...

Hello, 

Could you please paste the tokenization as well as the capture requests?

Regards,

Payeezy team


jimmccaslin13036
Re: Error when capturing with a tansarmor multi-pay token ...

Sorry to drag up an old topic, but I'm suddenly getting the same error after weeks of the system working perfectly. Did anyone ever come up with a solution for this?


christopherlord730
Re: Error when capturing with a tansarmor multi-pay token ...

This would be an issue with an actual expiry date being submitted that is no longer current OR the card issuing bank is returning a 522 bank response for 'card is expired'. The latter would be a situation where the customer has a new credit card to activate.


briangateley14442
Re: Error when capturing with a tansarmor multi-pay token ...

I have started getting this error too. This morning I attempted (in the sandbox) to run a transaction with credit card #4111111111111111, exp date 1030, cvv 123 and it tokenized okay but gave me this error when running the payment. I then tried again using 1020 for the exp. date and it worked fine...BUT when I ran a 2nd transaction with the same info just a few seconds later, i again got the "card for transarmor has expired" error. Help please!


christopherlord730
Re: Error when capturing with a tansarmor multi-pay token ...

We'll need to see the requests being submitted and if possible any correlation IDs that can be logged from our response.