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gabrielgalarza8442
How to recover from interrupted connection?

What happens if I POST a new Credit Card transaction through the API, but the connection gets interrupted on the way back?


rohitrajagopal3538
Re: How to recover from interrupted connection?

Check out the Timeout Reversal for Credit Card Payments API. Basically, you can add a “reversal_id” field to any Authorize or Purchase transaction. Then, in the event of a timeout, you can process a Timeout Reversal transaction using the Reversal ID that you generated and sent in the prior transaction. The Timeout Reversal will process a void transaction against any authorization that may have been obtained by the referenced Authorize or Purchase transaction.

Regards,

Payeezy team


gabrielgalarza8442
Re: How to recover from interrupted connection?

Alright thanks for that!

A few more questions:

Why can't it be used in testing?

Is it safe to try this in the event of any http response of 500?


rohitrajagopal3538
Re: How to recover from interrupted connection?

Gabriel,

We are unable to offer Timeout reversal in the CERT environment. However, we can set you up in a lower environment so that you can test it. Let me know.

It is safe to try timeout reversal in the event of http response 500. The Timeout API will attempt to void the transaction, but if there is no transaction to void, it wouldn’t do much of anything except report such to the merchant.


karunakarankesa...
Re: How to recover from interrupted connection?

Rohit,

How about Token Based Payments, is it possible to do a timeout reversal in the event of a interrupted connection in that API as well?


rohitrajagopal3538
Re: How to recover from interrupted connection?

Yes, time-out reversal is supported for token based payments also.